In-Person Customer Service


The Minnesota Department of Revenue provides customer service at the Stassen Building in St. Paul on a first-come, first-served basis. You can find answers to most of your tax questions on our website or by calling or emailing us.

For in-person customer service, be prepared to provide a valid photo identification and Social Security Number or Individual Taxpayer Identification Number (ITIN).

COVID-19 Services Update 

Due to COVID-19, we're offering limited walk-in services to protect the health of customers and employees. Our St. Paul lobby is open 9:30 a.m. to 4:30 p.m., Monday to Friday.

Our service desk will accept and process payments by check, money order, or cash. We're also providing self-service stations with request forms, pens, and envelopes so you can:

  • Submit tax returns or payments
  • Pick up or request tax forms and instructions
  • Ask general questions or request more tax information
  • Order copies of your previous tax returns

Place your tax return, payment, or service request in the secure drop-box outside our front door. Put all materials in a sealed envelope (available at the self-service station).

Note: All other walk-in services remain suspended at this time.

See Our Response to COVID-19 for more state tax updates and information. 


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