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In-Person Customer Service

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The Minnesota Department of Revenue provides customer service at the Stassen Building in St. Paul on a first-come, first-served basis. However, you can find answers to most of your tax questions on our website or if you call or email us.

For in-person customer service, be prepared to provide a valid photo identification and Social Security number or Individual Taxpayer Identification Number (ITIN).

COVID-19 Services Update 

Our St. Paul office is now open weekdays from 9:30 a.m. to 4:30 p.m. We're offering limited services to protect the health of our customers and employees. 

Our service desk will accept and process payments by check, money order, or cash. We're also providing self-service stations with request forms, pens, and envelopes so you can:

  • Submit tax returns or payments
  • Pick up or request tax forms and instructions
  • Ask general questions or request more tax information
  • Order copies of your previous tax returns

Place your tax return, payment, or service request in the secure drop-box outside our front door. Put all materials in a sealed envelope (available at the self-service station).

All other walk-in services remain suspended at this time.

See Our Response to COVID-19 for more state tax updates and information. 

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