You can make the following changes to existing referrals:
- Add a co-debtor
- Adjust the statute of limitations
- Reduce the referred amount (amend for less)
You only need to change the primary debtor's balance. Changing the balance automatically updates the debt for all co-debtors in our system.
We do not allow changes to the debtor's name, address, and contact information on completed requests.
Add a Co-Debtor to an Existing Referral
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Open the debt you need to update. For more information on how to locate a debt, see Search for Referred Debts topic.
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Select View/Change Referral.
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Select Change under the I Want To... section.
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Select Add a Record under the Co-Debtor section.
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Complete the fields as directed, including as much information as possible.
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Select Add. You can also change the statute of limitations and reduce the debt amount on this page.
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Select Submit.
Adjust the Statute of Limitations Date or Reduce the Referred Amount
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Open the debt you need to update. For more information on how to locate a debt, see Search for Referred Debts topic.
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Select View/Change Referral.
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Select Change under the I Want To... section.
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Update the Statute of Limitations Date under the Update Financials section.
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Enter a reduced amount in the Principal, Penalty, and Interest fields, if needed.
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Select Submit.
Increasing the Referred Principal Amount
There are two ways to increase the referred principal amount:
- Submit a new referral for the difference between the original referred amount and the increased principal amount. You will have two referrals for the same debt equaling the total principal amount owed.
- Recall the debt and send a new referral for the total principal amount. You will have one referral for the debt for the full amount of the principal.