COVID-19 Penalty Relief: You may ask us to cancel or reduce filing or payment penalties if you have a reasonable cause or are negatively affected by the COVID-19 pandemic. For more information, updates, and resources, see Our Response to COVID-19.
Make sure you’re using Internet Explorer 11, Google Chrome, Microsoft Edge, or your mobile device. Follow general troubleshooting procedures, such as clearing cache, restarting your computer and browser, and checking with coworkers to see if they have similar issues.
Reset your login password
If you are getting an error message, email screenshots of the error message and the URL to eCRV.firstname.lastname@example.org. In the email, include:
Transfer - transfers a completed eCRV to the State of Minnesota or a county-accepted eCRV to a city agency
Unaccept - transfers an eCRV back to the submitter
Note: You cannot edit an eCRV once transferred. To find an eCRV transferred to the State, select State of Minnesota from the Transferred To dropdown menu. To view an unaccepted eCRV, look in the Unaccepted eCRVs Lists.
Workflow steps are county-specific stages eCRVs go through. A county can have multiple workflow steps, but one must be the initial step. You can complete the steps in any order, but an eCRV cannot be in multiple steps at the same time.
Descriptions are unique to each step.
Workflow steps are marked as Active.
To remove a step, uncheck the box in the Active column.
eCRVs must go through all mandatory workflow steps before being transferred to another agency.
The Order field determines the step’s position in the dropdown box.
Only one workflow step is marked as the Initial Step.
eCRVs enter this step when accepted by a county.
Only one workflow step is marked as the Back Step.
eCRVs enter this step when transferred back to a county.
The eCRV User Group members represent the extensive eCRV user community and provide varied perspectives which inform eCRV priorities and strategic direction. Changes to the eCRV system and applications are made through a process involving the eCRV User Group and the Department of Revenue eCRV team.
We compile all suggestions for review and discussion. We encourage eCRV users to provide feedback about eCRV to their respective group members so it can be discussed and considered at an upcoming user group meeting.
For more information and a list of representatives, visit the eCRV Involvement page.