Navigate Up
Sign In
Last Updated: 6/4/2017

Add a New Referral

​You can refer debts by manually entering each one. Co-debtor information is not required in order to submit a debt for collection. If there is a co-debtor and their debt is ready for referral, we recommend refrerring them at the same time as the primary debtor.

  1. Access your OAD-Agency account.
  2. Select Add New Referral in the I Want To section.
  3. Select the appropriate debt type from the list.
  4. Select Click to Enter Referral Details.
  5. Complete the fields as directed with as much information as possible. For restitution debts, use the Restitution? drop-down menu to change the field to Yes.
  6. Select OK.
  7. Select Click to Enter Primary Debtor Demographics.
  8. Complete the fields as directed. If we identify a more precise location based on the United States Postal Service directory, we will modify the address information.
  9. Select OK.
  10. Select Click to Enter Co-Debtor Demographics, if applicable. Select Add a Record, complete the fields as directed, and select OK. Repeat this step to add any additional co-debtors
  11. Review the referral information for accuracy. If any fields display a red x, or you otherwise need to edit the information, select the link and correct that section.
  12. Select Submit.
Note: You may contact the Department of Revenue's Collection Division Client Relations Program to inquire about referring debts for collection, adding referral debt types, and to ask general questions, as needed. Contact us through a web message or