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Last Updated: 9/13/2018

Place a Claim on Hold

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Revenue Recapture

8:00 a.m.-4:30 p.m. Mon.-Fri.


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Place claims on hold when you cannot collect the debt for a period of time, but want to keep the claim in place. We will not apply refunds to a claim that is on hold. Claims on hold keep their priority status.

Add a hold to claims when there is a pending action, such as an appeal or dispute over the debt. Remove the hold when the reason for the hold is resolved.