Navigate Up
Sign In
Last Updated: 2/28/2012

e-Services FAQs for Withholding

Contact Us

Return to e-Services FAQs

Questions​

What if I have 2 percent contractor withholding?
2 percent contractor withholding is now required to be reported quarterly unless you are an annual filer.

Note: If the fourth quarter 2011 is the first return you are filing in the e-Services system, enter the total 2 percent withholding for the entire year of 2011. If you have filed your third quarter return in the e-Services system and reported your quarterly 2 percent on that return, include the 2 percent withholding for the rest of the year on your fourth quarter return.

What if I made a mistake filing my withholding tax return?
Return requests will remain pending until 5 p.m. on the day they are filed. If your return status is "Pending," you can make changes or withdraw your return by clicking the "View Request" link. If your return request status is "Completed," you must amend your return. See "How do I file an amended withholding tax return ?"

What if I made an error on my amended withholding tax return? Can I fix it?
Return requests will remain pending until 5 p.m. on the day they are filed. If your amended return status is "Pending," you can make changes or withdraw your return by clicking the "View Request" link. If your return request status is "Completed," you must amend your return again. See "How  do I file an amended withholding tax return?"

Back to top

Where can I find a confirmation page for a withholding tax return I filed?
Once you click out of the confirmation page, there is no way to retrieve that page. You can view a history of the returns you have submitted through e-Services and obtain the confirmation number for those returns.

  1. Access your withholding account.
  2. Click the "Requests" group tab.
  3. You will see any requests that are currently waiting to be processed.
  4. Click the "Search" sub tab to view processed requests. If there are no requests waiting to be processed, this will be the default sub tab.
  5. This screen will display all requests that have been processed in e-Services for your account.
  6. Clicking the" Title" column will sort your requests by title. You can locate all of your return requests. The status and confirmation number for each request is listed to the right.
  7. To view what was submitted for a request, click the "Title" link. You can print a copy of what was filed on the return.
  8. Note: This shows what was submitted on the request, it will not show any changes or amends that may have been made to your return. To see a current view of your return, go to the periods and click the "View Return" hyperlink for the period.
  9. If you have many requests, you can click the "Confirmation Number" link to search by a confirmation number.
  10. If you click the "Change Date" link, you can change how far back you want to see your requests.

Back to top

If I am filing my withholding tax return late, will the system automatically calculate penalty and interest or will that have to be done manually?
If you have not paid the full amount due for the quarter or if any of your deposits were not paid timely, projected penalty and interest will be displayed. Penalty and interest amounts shown are estimated based on information available online and presume you pay today. Actual penalty and interest will be assessed when the return is processed, and amounts due will be billed.

If I miskeyed a single W-2/1099 with incorrect information, do I have to re-submit all of the W2s/1099s?
No, you should not re-submit your W-2s/1099s because it will cause duplicate submissions during processing. You should correct the information that was miskeyed.

W-2/1099 submissions are processed overnight. If your W-2/1099 submission request has not been processed, you can access the submission and make any corrections or withdraw the entire submission. To do this:

  1. Access your withholding tax account.
  2. Click the "Requests" group tab.
  3. Click the "W-2 Submission" link for your submission.
  4. To withdraw your submission, click the "Withdraw Request" link on the left side menu. This will stop your submission from being sent to the department and you will still need to file your W-2s/1099s.
  5. To change any part of your submission, click the "Change" link on the left side menu.
  6. Click the link that contains the information to be changed. Make any necessary changes. Then click "Submit". You will receive a new confirmation for this request. These changes will be processed overnight.

If your W-2/1099 submission has already been processed, you must contact the Withholding Tax Division to make the corrections. You can either email us at Withholding.Tax@state.mn.us or send us a notice through your e-Services account. Please include your Minnesota ID, the confirmation number for the submission, the information to be corrected, and your contact information.

Back to top

If I uploaded a W-2/1099 file with incorrect W-2/1099 information do I have to re-submit the entire file?
W-2/1099 submissions are processed overnight. If your bulk filing upload request has not yet been processed, you should access the request and withdraw it. Then you should correct your file and upload it.

If your W-2/1099 submission has already been processed, you must contact the Withholding Tax Division to make the corrections. You can either email us at Withholding.Tax@state.mn.us or send us a notice through your e-Services account. Please include your Minnesota ID, the confirmation number for the submission, the information to be corrected, and your contact information.

Back to top

Is there a place where I can print off the W2/1099 information that I filed to see if there are any mistakes?

If you submitted your W-2s/1099s through e-Services, you can view your submission request to see a summary of what was submitted. For the Key & Send method, you will be able to view the employee information that was entered. For the EFW2 and SIMPLE method, you can open a copy of the actual file that you uploaded.

  1. Access your withholding tax account.
  2. Click the "Requests" group tab.
  3. Using the "Search" sub tab, you can view all of your requests.
  4. Click the "W-2 Submission" or "Bulk Filing Upload" link for your W-2/1099 submission.
    a. For Key & Send submissions, a summary of the submission information is shown. Click the "Enter W-2 and 1099 Information" link to access the W-2/1099 information. You can print a copy of this information for your records.
    b. For SIMPLE file submissions, a summary of the submission information is shown. On the left side menu, click the link for your file to view the file you uploaded. You can print a copy of this for your records.
    c. For EFW2 file submissions, a summary of the submission information is shown. On the left side menu, click the link for your file to view the file you uploaded. You can print a copy of this for your records.

Back to top

Can I file W-2s/1099s with my withholding tax return like I can in e-File?
You can no longer file your W-2s/1099s with your fourth quarter or annual withholding tax return. For more information about filing your W-2s/1099s, see our Fact Sheet #2: Minnesota Specifications for Submitting Forms W-2 Electronically (EFW2).

What is third party access?
Third party access is for accountants and other non-employees who prepare/pay on behalf of another business.  In order to receive third party access, the non-employee must request that access from the taxpayer.  The taxpayer must grant the access and manage the login of the non-employee before this request can become active.

Note: Both parties must be active in e-Services for this access to be requested.

How do I request third party access to my client's accounts?
First, you should check with your client to make sure they have been transitioned to the e-Services system. If they have not been transitioned you will not be able to request access to their account.

For detailed instructions on how to request third party access, check out our instructional video and help.

How do I approve third party access to my account?
Your accountant will have to log into their e-Services account and request access to your account. Then you need to approve the request through your account.

For detailed instructions on how to request third party access, check out our instructional video and help.

Back to top

Can I be a third party bulk filer and have third party access for my client's accounts? What is the difference?
Yes. If you are a third party bulk filer you can also request to have third party access to your client's accounts.

A third party bulk filer is defined as a person who has custody or control over another employer's funds for the purpose of filing returns and depositing the withheld taxes of the other employer with the commissioner. By law, a third party bulk filer must be registered as such, must file electronically and pay electronically on behalf of their clients and must update their client list as least monthly. e-Services will allow a taxpayer registered as a third party bulk filer to login with their own user ID, view and update their client list, file withholding returns for any client on their client list, either one at a time or in a comma delimited text file, and make payments for any taxpayer, either one at a time or in a comma delimited text file. A third party bulk filer will not be able to view account balances or other detailed account information for their clients, unless they have also requested and been granted third party access.

Third party access is a term used in our new system for a person who has the approval of another taxpayer to view their records, file and/or pay on the other taxpayer's behalf. The third party must request access to each account they would like to access. The client must grant or deny access to each account. If they grant access, they must specify whether they are granting view, file, pay or all account access. If access has been granted, e-Services will allow the third party to login with their own user ID, view their client's account, including the tax, penalty, interest and balance of each period, return status, demographics, view returns and letters, etc. Depending on the level of access, the third party will also be allowed to file and/or pay. A third party will not be able to submit a file of withholding returns, unless they are also registered as a third party bulk filer.

Back to top

How do I pay a balance on my withholding account?

  1. Access your withholding tax account.
  2. Locate the period with the balance you are trying to pay and click the "Pay" link.
  3. Note: For more periods, click the "Search"sub tab.
  4. On the payment type screen, click "Deposit."
  5. Select the type of bank account you are using; checking or savings.
  6. Enter your bank routing number.
  7. Enter your bank account number and then confirm your bank account number by entering it again.
  8. Check the "Save this Bank Information" if you will be using this bank information for future deposits. If you are using bank information that has already been saved, the check box will not show.
  9. The payment date is the date you want the payment to be made from your bank account.
  10. The balance due for the period will automatically be filled in. If you are not planning to pay the entire balance, you can change the amount.
  11. Click "Submit".
  12. You will receive a confirmation for your payment. Print this page for your records.

Back to top

How do I fill out the withholding payroll schedule on my quarterly withholding return?
After you click "Enter Tax Withheld," a box will pop up with "Payroll Date" and "Amount Withheld." Click "Add a Record." Fields will populate for you to enter your payroll date and amount withheld. Payroll date is the day you paid your employee(s). Amount Withheld is the amount of withholding for the payroll period. For additional payroll dates click, "Add a Record." Review your information and click "OK" when complete.

I entered one of my payroll dates wrong, how do I fix it?
Users cannot fix payroll dates. You must either call the Withholding Tax Division at 651-282-9999 or toll-free at 1-800-657-3594 or send us an e-Services Notice.

If you send an e-Services Notice, please include the payroll date that is incorrect, the correct payroll date, and your contact information.

How do I view the payroll schedule I entered on my withholding tax return?
You can only view the payroll schedule for returns that have been submitted through e-Services.

  1. Access your withholding tax account.
  2. Click the "Requests" tab.
  3. On the "Search" tab, locate the request for the return you want to view and click the title link.
  4. Note: The requests only go back a couple of months.  Click the "Change Date" link and enter a past date to display more requests.
  5. Click the "Enter Tax Inputs" link.
  6. Click the "Enter Tax Withheld" link.
  7. A window will pop up displaying the payroll information that was entered when the return was filed.

Back to top

How do I file my quarterly withholding tax return?

  1. Access your withholding tax account.
  2. Locate the period you want to file and click the "File Now" link.
  3. If you have made any deposits during the quarter, click the "View Deposits & Credits" link to show your deposits. If you have not made any deposits this link will not show.
  4. Click the "Enter Tax Inputs" link.
  5. If you withheld 2 percent from payments made to construction contractors, click the box.
  6. Note: An additional box will appear for you to enter the amount of 2 percent construction contractor withholding. This amount should also be included in the "Enter Tax Amounts" field.
  7. Enter the amount of wages you paid for the quarter.
  8. Enter the number of employees for the quarter.
  9. Click the "Enter Tax Withheld" link to enter the payroll date and amount withheld for each payroll date in the quarter.
  10. Click the "Add a record" link.
  11. Enter the first payroll date of the quarter and the amount of tax withheld.
  12. Click "Add a Record" for each additional payroll date.
  13. Once you have entered all of the payroll dates and withholding amounts, click "Ok."
  14. Confirm your tax inputs are correct and click "Ok."
  15. Review your tax inputs and summary.
    a. If you have a projected credit, click the "Enter Credit Directions" link to choose a refund or credit carried forward. The system will automatically choose to carry your credit forward to the next quarter. If you would like any amount of the credit refunded, enter the amount in the "Credit to Refund" field. Then click "Ok."
    b. If you have not paid the full amount due for the quarter or if any of your deposits were not paid timely, projected penalty and interest will be displayed. Penalty and interest amounts shown are estimated based on information available online and presume you pay today. Actual penalty and interest will be assessed when the return is processed, and amounts due will be billed.
  16. Once you have reviewed the return and it is correct, click "Submit" to the left.
  17. You will receive a confirmation screen; print this screen for your records. If you are filing your fourth quarter return, make sure to file your Forms W-2 and 1099 with the Minnesota Department of Revenue.

Back to top

How do I file my annual withholding tax return?

  1. Access your withholding tax account.
  2. Locate the period you want to file and click the "File Now" link.
  3. If you have made any deposits during the year, click the "View Deposits & Credits" link to show your deposits. If you have not made any deposits, this link will not show.
  4. Click the "Enter Tax Inputs" link.
  5. If you withheld 2 percent from payments made to construction contractors, click the box.
    Note: An additional box will appear for you to enter the amount of 2 percent construction contractor withholding. This amount should also be included in the "Enter Tax Amounts" field.
  6. Enter the amount of wages you paid for the year.
  7. Enter the number of employees for the year.
  8. Enter the total withheld for the year.
  9. Confirm your tax inputs are correct and click "Ok."
  10. Review your tax inputs and summary.
    a. If you have a projected credit, click the "Enter Credit Directions" link to choose refund or credit carried forward. The system will automatically select to carry your credit forward to the next year. If you would like any amount of the credit refunded, enter the amount in the "Credit to Refund" field. Then click "Ok."
    b. If you have not paid the full amount due for the quarter or if any of your deposits were not paid timely, projected penalty and interest will be displayed. Penalty and interest amounts shown are estimated based on information available online and presume you pay today. Actual penalty and interest will be assessed when the return is processed, and amounts due will be billed.
  11. Once you have reviewed the return and it is correct, click "Submit" to the left.
  12. You will receive a confirmation screen; print this screen for your records.
  13. File your Forms W-2 and 1099 with the Minnesota Department of Revenue.

Back to top

How do I file a return prior to 12/31/09?

  1. Access your withholding tax account.
  2. Click "File a Return" under "Menu" on the left.
  3. Select the period you want to file.
  4. Select withholding
  5. If you have made any deposits during the quarter, click the "View Deposits & Credits" link to show your deposits. If you have not made any deposits this link will not show.
    Click the "Enter Tax Inputs" link.
  6. If you withheld 2 percent from payments made to construction contractors, click the box.
    Note: An additional box will appear for you to enter the amount of 2 percent construction contractor withholding. This amount should also be included in the "Enter Tax Amounts" field.
  7. Enter the amount of wages you paid for the quarter.
  8. Enter the number of employees for the quarter.
  9. Click the "Enter Tax Withheld" link to enter the payroll date and amount withheld for each payroll date in the quarter.
  10. Click the "Add a record" link.
  11. Enter the first payroll date of the quarter and the amount of tax withheld.
  12. Click "Add a Record" for each additional payroll date.
  13. Once you have entered all of the payroll dates and withholding amounts, click "Ok."
  14. Confirm your tax inputs are correct and click "Ok."
  15. Review your tax inputs and summary.
    a. If you have a projected credit, click the "Enter Credit Directions" link to choose refund or credit carried forward. The system will automatically select to carry your credit forward to the next quarter. If you would like any amount of the credit refunded, enter the amount in the "Credit to Refund" field. Then click "Ok."
    b. If you have not paid the full amount due for the quarter or if any of your deposits were not paid timely, projected penalty and interest will be displayed. Penalty and interest amounts shown are estimated based on information available online and presume you pay today.
  16. Actual penalty and interest will be assessed when the return is processed, and amounts due will be billed.
  17. Once you have reviewed the return and it is correct, click "Submit" to the left.
  18. You will receive a confirmation screen; print this screen for your records.
  19. If you are filing your fourth quarter return, make sure to file your Forms W-2 and 1099 with the Minnesota Department of Revenue.

Back to top

How do I file an amended withholding tax return?

  1. Access your withholding tax account.
  2. Under "Periods," click the "Search" sub tab.
  3. Find the period you want to amend.
  4. Click "View Return" to the right of the period.
  5. Select the "Change" button on the left side menu.
  6. Click "Enter Tax Inputs" link.
  7. Enter the correct figures and click "Ok."
  8. Click the "Explain Reason for Amend" link. Enter your name, telephone number, and enter an explanation of why the return is being amended. Click "Ok."
  9. Review the summary to ensure the figures are correct.
  10. If you have changed the tax, you will see either an increase or a decrease in tax. After the return is processed, any overpayment will be refunded and any amount due will be billed.
  11. Click "Submit."
  12. You will receive a confirmation page. Print this page for your records.
  13. If you are filing an amend for a prior year and have issued W-2Cs, make sure to send your W-2Cs to the department. This will help speed up the processing of your return.

Back to top

How do I report my 2 percent construction contractor withholding?

  1. Access your withholding tax account.
  2. Locate the period you want to file and click the "File Now" link.
  3. If you have made any deposits during the quarter, click the "View Deposits & Credits" link to show your deposits. If you have not made any deposits this link will not show.
  4. Click "Enter Tax Inputs" link.
    Note: The amount you paid in 2 percent contractor withholding is required to be reported separately on each quarterly return.
  5. Select, "If you withheld 2 percent from payments made to construction contractors, click here."
  6. An additional box will appear for you to enter the amount of 2 percent construction contractor withholding. This amount should also be included in the "Enter Tax Amounts" field.

Back to top

How do I Key and Send my W-2s?

  1. Log into e-Services.
  2. Click the ID link for your withholding tax account.
  3. On the left side "Account Actions" menu, select "Key & Send W-2s."
  4. Click "Enter Year for W-2 Submissions."
  5. Select the year for which you are filing W-2s and click "ok."
  6. Click "Enter Contact Information."
  7. Enter your name and phone number and click "ok."
  8. Select "Enter W-2 and 1099 Information."
  9. Click "Add a Record."
  10. Enter your employee's last name, first name, and social security number in their respective fields.
  11. From your employee's W-2, enter his or her state wages and Minnesota wax withheld.
  12. Enter your employee's federal wages and federal tax withheld. (These fields are optional)
  13. If the individual is receiving a 1099, enter the 1099 Income and 1099 Withholding in the respective fields.
  14. Click "Add a Record" to enter the next W-2. Continue until all W-2s are entered.
  15. Click "Submit."
  16. Print the confirmation page for your records.

Back to top

How do I file my W-2s using the EFW2 method?

  1. Log into e-Services.
  2. Click the ID link for your withholding tax account.
  3. Select "Upload W-2 File."
  4. Enter your name and phone number.
  5. Click "Attach a Withholding File."
  6. Select "Type" from the dropdown menu and select W2s (EFW2).
  7. In the "Description" field, enter a brief description of the file you are loading.
  8. Click the "Browse" button. Navigate to and select your EFW2 file.
  9. Click "Save."
  10. Verify there are no issues with your EFW2 file.
  11. Click the "Submit."
  12. Print your confirmation page for your records.

Back to top

How do I file my W-2s using the Simple method?

  1. Log into e-Services.
  2. Click the ID link for your withholding tax account.
  3. Select "Upload W-2 File."
  4. Enter your name and phone number.
  5. Click "Attach a Withholding File."
  6. Select "Type" from the dropdown menu and select W2s (SIMPLE).
    a. The file layout for simple files is defined in Withholding Fact Sheet 2.
  7. In the "Description" field, enter a brief description of the file you are loading.
  8. Click the "Browse" button. Navigate to and select your EFW2 file.
  9. Then select "Save."
  10. Verify there are no issues with your simple file.
  11. Click "Submit."
  12. Print your confirmation page for your records.

Back to top

How do I file my W-2s for a client if I am a third party bulk filer?

  1. Log into e-Services.
  2. Click the ID link for the withholding tax account.
  3. Click "Bulk File."
  4. Enter your name and phone number.
  5. Select "Attach a Withholding File."
  6. Choose "Type" from the dropdown menu and select W2s (EFW2).
  7. In the "Description" field, enter a brief description of the file you are loading.
  8. Select the "Browse" button. Navigate to and select your EFW2 file.
  9. Click "Save."
  10. Verify there are no issues with your EFW2 file.
  11. Click the "Submit."
  12. Print your confirmation page for your records.

Back to top