Last Updated: 5/23/2013

Service Measures

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	Tax Returns Filed and Paid On Time > Self Service Tools - Satisfaction Rating DOR Outreach Activity Satisfaction Taxpayer Phone Calls	Tax Returns Filed and Paid On Time Measure The percent of original returns that are filed timely and fully paid without adjustment each calendar year. How We Are Doing On Track Goal X percent of the returns filed and paid on time for calendar year 2013. Why This Is Important The ability of taxpayers to file and pay, accurately, on time, implies that they have the information, education and services they need to voluntarily comply. It is expected that this percentage will increase as the agency improves outreach efforts.

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Tax Returns Filed
and Paid On Time >

Self Service Tools -
Satisfaction Rating

DOR Outreach
Activity Satisfaction

Taxpayer Phone
Calls

Tax Returns Filed and Paid On Time

Measure

The percent of original returns that are filed timely and fully paid without adjustment each calendar year.

How We Are Doing

On Track

Goal

X percent of the returns filed and paid on time for calendar year 2013.

Why This Is Important

The ability of taxpayers to file and pay, accurately, on time, implies that they have the information, education and services they need to voluntarily comply. It is expected that this percentage will increase as the agency improves outreach efforts.