Last Updated: 6/19/2013

Fairness Measures

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	Individual Taxpayer Appeals Cases > Business Taxpayer Appeals Cases Taxpayers Brought into Compliance Taxpayers Failing to Remain Compliant Undisputed Taxpayer Audits	Individual Taxpayer Appeals Cases Measure The percentage of Individual Taxpayer appeals cases processed within 3 months of receipt by the Department of Revenue each calendar year. How We Are Doing On Track Goal x percent for calendar year 2013. Why This Is Important Processing taxpayer appeals quickly and efficiently measures the effectiveness of the department’s customer service strategy and brings quick resolution and closure for the taxpayer. A taxpayer can appeal a Department of Revenue tax order resulting from an audit either informally as an administrative review by the department or formally to the Minnesota Tax Court. An appeal allows a taxpayer the opportunity to disagree with an adjustment the department has made to the tax return during processing or resulting from an audit.

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Individual Taxpayer
Appeals Cases >

Business Taxpayer
Appeals Cases

Taxpayers Brought
into Compliance

Taxpayers Failing to
Remain Compliant

Undisputed Taxpayer
Audits

Individual Taxpayer Appeals Cases

Measure

The percentage of Individual Taxpayer appeals cases processed within 3 months of receipt by the Department of Revenue each calendar year.

How We Are Doing

On Track

Goal

x percent for calendar year 2013.

Why This Is Important

Processing taxpayer appeals quickly and efficiently measures the effectiveness of the department’s customer service strategy and brings quick resolution and closure for the taxpayer.

A taxpayer can appeal a Department of Revenue tax order resulting from an audit either informally as an administrative review by the department or formally to the Minnesota Tax Court.

An appeal allows a taxpayer the opportunity to disagree with an adjustment the department has made to the tax return during processing or resulting from an audit.