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Last Updated: 5/16/2013

Revenue Dashboard Summary

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The Department of Revenue Dashboard is part of an initiative of the Dayton administration to create a performance and accountability system within Minnesota state government. The dashboard indicators provide high level information that assess the agency’s progress in meeting our mission, vision and strategies while supporting state government with efficient and accountable government services.

The colored dots show progress or trend overtime:

​Doing well On Track ​At risk Caution ​Doing poorly Needs Work

 

​Service

Taxpayers have the information,
education and services they need.​

 ​ ​ ​ ​

​Technology

Taxpayers have the capability to
utilize technology and are assured
of confidentiality and privacy.  ​ ​

91.4%​

of Tax Returns Filed and Paid On Time  ​

72%

 of Total Transactions are Electronic  ​ ​

78%​

Self Service Tools - Satisfaction Rating ​

​

 ​

​

92%​

DOR Outreach Activity - Satisfaction Rating ​

​

 ​

​

90.7%

 of Taxpayer Phone Calls Answered   ​ ​ ​ ​ ​

 

​ ​ ​Fairness

Ensuring compliance when taxpayers
fail to voluntarily comply.

    

​ Efficiency

Maximizing revenues to support
overall efficiency of the agency.

95%​

of Individual Taxpayer Appeals Completed
in 3 Months ​

Doing well​

$6.20​

Compliance Revenue (ROI)  

Doing well​

74%​

of Business Taxpayer Appeals Completed
in 6 Months

​

$422​

Voluntary Tax Revenue (ROI) 

42%​

of Non-Compliant Taxpayers Brought into Compliance

​

$14.70​

 Delinquent Tax Debt Recovery (ROI)

​

13%​

of Taxpayers Failing to Remain Compliant​

​

$10.10​

Other Agency Debt Recovery (ROI)​

​

96.8%​

of Taxpayer Audits Undisputed ​

 ​ ​ ​ ​