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Open a New Tax Assistance Site
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Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)
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The Minnesota Department of Revenue needs organizations throughout Minnesota to provide accessible, free tax assistance to underserved communities through the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs.
VITA and TCE program sites offer free tax assistance to:
- People with an annual income less than $67,000
- People with disabilities
- People who speak limited English
- People who are age 60 or older
By opening a VITA or TCE location, you can help make sure everyone reports, pays, and receives the right amount.
In opening a site, you’ll make a meaningful difference in our communities and help expand access to quality tax assistance services for all of Minnesota.
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- Experience: Get valuable experience in tax preparation, make a meaningful impact on the lives of others, and give back to your community.
- Community Impact: Directly contribute to the economic well-being of your community. Accessible tax assistance helps people claim tax credits and refunds they are entitled to. This boosts local economies and promotes financial stability.
- Support and Training: You’ll have training and support from Revenue and the IRS, so your volunteers can provide accurate and reliable tax assistance. This includes access to IRS and Revenue materials and software.
- Tax Education: Take what you learn and teach the community how to meet their tax requirements and the benefits of doing so. Help people understand their tax situation and become more financially literate.
If you are interested in making a meaningful impact in your community, get more information about opening a site by submitting a New Site Inquiry form to get started.
Revenue Resources
IRS Resources
On-Site Required Resources
Do I need prior experience in tax preparation to become a tax site?
No. Our Revenue support team will make sure you have the information you need to open and run your tax site.
What does the Minnesota Department of Revenue provide to organizations interested in opening a site?
We provide help and resources such as:
- Support to open new sites including help with logistics, setup, and initial training
- Help with technical questions related to Minnesota state taxes, specific tax regulations, and filing procedures
- Assistance with volunteer recruitment
Is there a cost associated with opening a VITA or TCE site?
Yes. Potential costs include site rental, computers and related equipment, printing equipment and supplies, furniture, and other site-specific items. There are various grants that may help to pay these costs.
How many hours a week do we need to operate our site?
You are free to choose the hours of operation at your site. Consider the ideal schedule for your community and volunteers.
How do I find volunteers for our sites?
Post volunteer opportunities on social media, visit community centers, post flyers at businesses, place ads on community activity catalogs, or contact us for help!
How can we ensure taxpayer information is confidential and secure at our site?
Laptops and wi-fi must be password protected and face away from public view. Returns must be e-filed within 24 hours of completion. All site volunteers complete identity verification.
