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Site Coordinator Information for Tax Assistance Programs
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Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)
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The site coordinator plays an important role to ensure the success of their free tax assistance program. They oversee the quality of services and provide effective tax site management for their volunteers and customers.
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- Create a welcome environment to ensure volunteers, customers, and staff have a rewarding experience.
- Provide high quality tax preparation services and protect customers’ private data.
- Strong organizational skills to manage tax site operations.
- Ability to recruit and retain volunteers.
- Willingness to learn and stay current with new tax law changes.
Required VITA/TCE Certifications:
Coordinators who provide tax law assistance, correct rejected returns, or quality review tax returns must have one or both certifications:
If you are a Site Coordinator and received an email invite, use this link to access the Site Coordinator Hub.
Don’t have access to the Site Coordinator Hub? Contact your region coordinator to request access.
Our mission is to lead efforts to support VITA and TCE free tax preparation sites across Minnesota. We are here to answer technical Minnesota tax questions, assist with opening new sites, recruit volunteers, and provide training.
General VITA and AARP Site Support
vita.tce.mdor@state.mn.us
Phone: 651-556-6600
Revenue Resources
New training date coming in December 2025.
IRS Resources
We provide training on Minnesota tax topics and new tax law changes. Visit VITA-TCE Training 2025-2026 to view the training videos (under When can I attend training?).
