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Site Coordinator Information for Tax Assistance Programs
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Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)
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The site coordinator plays an important role to ensure the success of the VITA and TCE programs. They oversee the quality of services, provide effective site management for their volunteers, and supervise all aspects of their VITA and TCE site operations.
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- Strong organization skills
- Ability to recruit and retain volunteers
- Willing to learn and stay current with new tax law changes
- Values making sure volunteers have a rewarding experience
- Ability to process electronic tax returns
All certifications require a passing score of 80% or higher prior to performing any site coordinator duties.
Required Certifications:
- Volunteer Standards of Conduct
- VITA and TCE Intake and Interview and Quality Review
- VITA and TCE Site Coordinator Test
Coordinators who provide tax law assistance, correct rejected returns, or quality review tax returns must have one or both certifications:
- Basic Tax Preparation
- Advance Tax Preparation
If you are a Site Coordinator and received an email invite, use this link to access the Site Coordinator Hub.
Don’t have access to the Site Coordinator Hub? Contact your region coordinator to request access.
Revenue Resources
IRS Resources
On-Site Required Resources
Our mission is to lead efforts to support VITA and TCE free tax preparation sites across Minnesota. We are here to answer technical Minnesota tax questions, assist with opening new sites, recruit volunteers, and provide training.
General VITA and AARP Site Support
Email our General Support Group
Phone: 651-556-6600
Region Coordinators
Denise Rivera
Region 1 Coordinator
Email Region 1 Support
Meiko Yang
Region 2 Coordinator
Email Region 2 Support
Safiya Farah
Region 3 Coordinator
Email Region 3 Support
We provide training on Minnesota tax topics and new tax law changes. Visit Become a Volunteer to view the training videos.
- Site Coordinator
- Basic Tax
- Family Credits
- American Indian
- Military and Retirement Income
- M1PR and Renter’s Income Tax Credit
