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Last Updated: 3/7/2018

Managing Addresses

‚ÄčIt is important to keep your addresses up-to-date. For example, the Minnesota Department of Revenue uses your address to contact you about bill items due before pursuing enforced collection action.

Address Levels

The level you add an address at determines where specific mail is sent. If you add a mailing address at the:
  • Account level: we will mail items specific to this account to this address.
  • Customer level: we will mail all items to this address where a specific account mailing address is not designated. 

How do I know if I have an address designated for a specific account?

  1. Select the Accounts tab.
  2. Select the appropriate Account Type link.
  3. Select the Names and Addresses tab.
  • If there is an Add link, mail will be sent to the Mailing address listed at the Customer level.
  • If there is an address listed, mail specific to this account will be sent there. 

Adding an Address

  1. Select the Name and Addresses tab from the Customer or Account level.
  2. Select the Add link for the appropriate address type.
  3. Fill out the required fields.
  4. Select the Save button. 

Updating an Address

  1. Select the Name and Addresses tab from the Customer or Account level.
  2. Select the Address link for the address you wish to update.
  3. Select the Change this address link.
  4. Fill out the required fields.
  5. Select the Save button. 

Removing an Address 

  1. Select the Name and Addresses tab from the Customer or Account level.
  2. Select the Address link for the address you wish to remove.
  3. Select the Delete this address link.
  4. Select the Save button.