Navigate Up
Sign In
Last Updated: 6/4/2017

Declare Payment Received

Contact Us


Find the tax type contact information in the "Contacts" tab


Top FAQs

Related Information

About This Page

Customers with debts referred to us must make their payments directly to us to ensure they apply correctly. Your agency may occasionally receive a payment for a referred debt. You must report 100% of these direct payments to us through proper payment channels within five business days to ensure the balances update appropriately. 

  1. Open the referred debt to declare a payment. For more information on how to locate a debt, see Search for Referred Debts.
  2. Select Declare Payment Received.
  3. Select a reason for the payment. The options are:
    • Direct Pay - the debtor made a payment directly to your agency
    • Misapplied - a payment you previously declared applied incorrectly and requires adjustment
    • Returned Check (NSF) - a payment you previously declared was returned to you for non-sufficient funds (NSF)
    • Rev Recap - you received a payment from a Revenue Recapture claim you filed prior to referring the debt
    • Vendor Offset - you received a payment from a vendor offset
  1. Enter the payment amount. When declaring a return or misapplied payment, enter a negative amount.
  2. Enter the date you received the payment at your agency in the Enter Payment Effective Date field. When declaring a returned or misapplied payment, enter the same date as when your agency originally declared the payment.
  3. Review the optional fields: 
    • Enter Payment Deposit Date is an optional field. You can indicate the date your agency deposited the payment.
    • Bank Information fields are optional. Providing this information may:
      • Assist in the collection of the referred debt
      • Allow the department to maintain records comparable to your agency
      • Answer debtor questions regarding payments for the referred debt
  1. Select Submit.