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Last Updated: 10/26/2017

Frequently Asked Questions

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Collections > Topic > Treasury Offset Program

  • Why did you take my federal payment when I paid my debt?Back to top

    Sometimes the federal government sends us your payment before our records show your debt is paid. If this happens, we will issue you a refund.

    Note: It may take several weeks for you to receive your refund.

  • Can my federal payments be offset if I have a payment agreement or if my wages are being levied?Back to top

    ​Yes. We will take federal payments in addition to any other actions we're taking to collect your debt. Continue to make all scheduled payments if you have a payment agreement.