Navigate Up
Sign In
Last Updated: 10/26/2017

Frequently Asked Questions

Contact Us

Withholding Tax

651-282-9999
800-657-3594
8:00 a.m.- 4:30 p.m. Mon.- Fri.

more

Related Information

Withholding Tax > File and Pay > Filing by phone

  • Can I file original and amended returns by telephone?Back to top

    You may file an original return and amend wages and number of employees using e-Services or by telephone.  If you need to amend the amount of tax withheld, you will need to do so using e-Services.  ​

  • The system says it does not recognize my payments. What should I do?Back to top

    If you made a deposit by phone and:

    • you did not receive a confirmation number:  please contact your bank to see if the deposit was withdrawn from your bank account.  If it was not withdrawn from your account, resubmit the payment.  If it was withdrawn from your account, e-mail or call a customer service representative.  You will need to provide the deposit date and amount.


    • you received a confirmation number:  please contact your bank to see if the deposit was withdrawn from your bank account.  If the payment was not withdrawn from your bank account, please resubmit the payment.  If it was withdrawn from your account, email or call a customer service representative with the confirmation number. 

    If you made a deposit by check, allow two weeks for the payment to be processed and posted to our internal computer system.  If it has been more than two weeks and the deposit/payment was withdrawn from your account, you must have the cancelled check (front and back side) available before contacting us.​

  • Can I change my first through third quarter returns when I file my fourth quarter return over the phone?Back to top

    No.  The fourth quarter return is no longer a year-end reconciliation return. You can not change previous quarters returns.  You must file an amended return for the quarter in which the error was made.​

  • Is there a way to access my filing history by telephone?Back to top

    No. You must access your withholding account in e-Services and go to the Manage Payments tab.​

  • What is the telephone number I call to file by telephone?Back to top

    1-800-570-3329​