Note: e-Services users should contact the Income Tax helpline at 651-296-3781 for assistance with e-Services passwords.
New Users - Once you receive an email sent from the Minnesota Department of Revenue with your name and authorization code you can log in to the department's TAP system. If someone within your agency added you as a user, obtain your temporary password from them.
First time users need to enter their user ID, temporary password and authorization code included in the email. Note, the authorization code can only be used once. Please be patient and wait for your email before trying to log in.
Forgotten Password - Before contacting the department, try clicking on the "Forgot Password". You will receive an authorization code by email. You will be asked to answer your security question and enter and confirm a new password before going to the login screen. At the login screen you will be asked for the authorization code emailed to you. Note, the authorization code can only be used once. Please be patient and wait for your email.
Calling to Reset a Password - If the "Forgot Password" option did not work, or you have exceeded your attempts to enter your password and are now locked out, please contact the Revenue Recapture Unit to get a temporary password. When contacting the department, please include the following information:
- Agency Name
- Agency 10-digit ID
- User ID
The Revenue Recapture Unit can be reached by phone at 651-556-3037 or via email at firstname.lastname@example.org. Someone in the Unit will either call or send you a temporary password.
It is important to contact the department's Revenue Recapture Unit because the debtor may have other obligations the overpayment should be applied to.
Contact us by:
Please provide the debtor's name, SSN (or last four digits), the amount of your overpayment, and your agency's 10-digit revenue recapture account number.
Ensure your agency's claim has been canceled (zeroed out) if appropriate.
Claimant agencies are responsible for refunding the $15 recapture fee when refunding the full amount of an intercept due to an erroneous claim balance.
Always contact the department's Revenue Recapture Unit before refunding to an injured spouse. You will be instructed to either process the refund or return it to the department if the person has other obligations. Contact the Revenue Recapture Unit by Web Message, email: email@example.com or call 651-556-3037.
After logging in to the Revenue Recapture system, in the My Accounts panel, click the link for your agency's ID number. In the "I want to..." panel (upper right), click the link for Add Web Login.
A debtor is directed to contact the referring agency directly. If the dispute is valid, the agency needs to adjust their claim and submit the correct version to the Minnesota Department of Revenue.
The department will issue a refund for monies collected if appropriate.
Claims for unpaid rents may only be filed if the apartment building is owned by the city or governmental agency, such as an Housing and Redevelopment Authority (HRA). Privately owned apartment buildings, even if managed by an HRA, do not qualify.