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Last Updated: 7/16/2018

Frequently Asked Questions

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License Team

651-556-3099
7:30 a.m. – 4:20 p.m. Mon. – Fri.

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Related Information

Local Government > Clients > Licensing

  • What are "license type codes"?Back to top

    License type codes are abbreviations that represent the particular license you issue.  License type codes are required in the license file format you provide to us.

  • Where can I find the license type codes?Back to top

    Refer to the "steps" section of the instructions.  There you will see a link for the license type codes spreadsheet.

  • What format do I need to use to submit a license file?Back to top

    Please use our template when submitting your file. Download the template

  • Where can I submit my file?Back to top

    Refer to the "steps" section of the instructions.  There you will see a link for Virtual Room.

  • How do I get the user ID and password for the website so I can submit a file?Back to top

    Call or email the license team. Provide your name, agency name and phone number.  You will be set up as a user in Virtual Room and receive an email with your login information.

  • What if I get locked out of the website when I need to submit a file?Back to top

    Click the 'I forgot my password' link on the Virtual Room login screen and follow the instructions.

  • What if I need another code added to the list?Back to top

    Call or email the license team. Provide your name, agency name and phone number.​

  • What if I don't issue any licenses?Back to top

    If you don't issue any licenses as defined by Statute 270c.72, then you don't need to send us a license file.